Privacy Policy.

DeeplyAi

Solihull, United Kingdom

https://deeplyai.co.uk

[email protected]

We operate under the laws of the United Kingdom and applicable international data protection regulations.

We may collect the following categories of personal data:

Messages, prompts, and interactions submitted when using our AI services.

Name, email address, and other contact details you provide.

Billing details processed securely via third-party payment providers (we do not store full payment card details ourselves).

Basic usage data required to operate and maintain our services.

We use your data for the following purposes:

• Providing and operating AI-powered services
• Improving and maintaining our systems and service quality
• Customer support and account management
• Marketing communications (where permitted and with opt-out options)
• Legal, compliance, and security obligations

User inputs and conversations may be used to improve AI performance and service quality.

• We do not sell your data.
• We do not intentionally collect sensitive personal data.
• Third-party AI providers (such as OpenAI) may process data according to their own privacy policies.
• You should avoid submitting sensitive, confidential, or personal data unless necessary.

We use trusted third-party tools to operate our services, including:

These providers may process data on our behalf to deliver services. Some providers (e.g. OpenAI) may also process data under their own policies.

We retain personal data only for as long as your account remains active or until you request deletion.

Once an account is deleted, associated personal data is removed unless retention is required by law.

Depending on your location, you may have the right to:

• Request deletion of your personal data
• Opt out of marketing communications at any time

Requests can be made by contacting: [email protected]

We take reasonable and appropriate security measures to protect your data, including:

• Encryption of data where applicable
• Restricted access to systems and data
• Secure infrastructure and service providers

However, no system is 100% secure, and we cannot guarantee absolute security.

We do not intentionally transfer data internationally.

However, some third-party service providers may process data outside the UK or EU in compliance with applicable safeguards.

Our services are not intended for children, and we do not knowingly collect data from individuals under 16 years of age.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

If you have any questions or concerns about this Privacy Policy or your personal data, contact us at: [email protected]